Privacy Policy

Who is responsible

The data controller is FaceyIT FZ-LLC, Compass Building, Al Shohada Road, Street C – Al Hamra Area, MQ7P+XG, Ras Al Khaimah, United Arab Emirates. Contact: support@glucoconvert.app. Because we process no personal data, we have not appointed a data protection officer or an EU representative; if that changes, this page will say so before the change takes effect.

What we collect

Nothing. The app has no registration, requests no personal details, and sends no measurements, notes, insulin amounts, health data or device identifiers to FaceyIT FZ-LLC.

Everything you enter — glucose values, notes, insulin doses, reminder times and preferences — is written to storage on your iPhone and stays there. Our App Store privacy declaration is “Data Not Collected”.

iCloud sync

If you turn on iCloud sync, your entries are copied to your own private iCloud container so they appear on your other devices signed into the same Apple Account. That data is held by Apple under Apple’s terms and privacy policy; we have no access to it and cannot retrieve, restore or delete it for you. Turning the setting off keeps data on the device only.

Notifications

Reminders are scheduled locally by iOS. They contain no measurement values and are not routed through any server, ours or Apple’s push infrastructure. You can revoke notification permission at any time in iOS Settings.

Export and sharing

CSV and text exports are generated on your device and handed to the iOS share sheet. Where the file goes — mail, messages, a file, a printer — is entirely your choice, and it leaves our control, and yours, once you share it. Exported files contain your health data in plain text; treat them accordingly.

Purchases

The 7-day trial is handled inside the app and requires no payment method. The annual subscription is sold and processed by Apple; we never see your payment details, billing address or Apple Account. We receive only aggregate, anonymous sales and subscription reports from App Store Connect, which do not identify you and contain no health data.

Third parties

The app contains no advertising networks, no analytics or crash-reporting SDKs, no tracking pixels and no social logins. It performs no network requests other than Apple’s own StoreKit subscription check and, if you enable it, iCloud sync. Apple may collect its own diagnostics if you have opted into sharing them with developers; such reports are technical and contain no diary content.

This website

glucoconvert.app sets no cookies, uses no analytics, and loads no fonts, scripts or images from any third-party domain. The in-page converter runs entirely in your browser and sends nothing anywhere.

Our web server keeps short-lived technical access logs for security and fault diagnosis. IP addresses are truncated before being written, so the entries cannot be traced back to an individual, and logs are rotated and deleted within 14 days. The legal basis, for visitors covered by the GDPR, would be our legitimate interest in keeping the site available and secure (Art. 6(1)(f)).

Children

The app is not directed at children and collects no data from anyone. A child may use it under the supervision of a parent or guardian, who accepts the Terms and remains responsible for all treatment decisions.

Your rights

Under the GDPR, the UK GDPR, the UAE Personal Data Protection Law, the CCPA/CPRA and comparable regimes you have rights of access, rectification, erasure, restriction, portability and objection, and the right not to be discriminated against for exercising them. We do not sell or share personal data, and we perform no profiling or automated decision-making.

Because we hold no copy of your data, these requests are answered by your own device: you can delete any single entry inside the app, or remove everything by deleting the app; there is nothing on our side to retrieve, correct or erase. If you believe otherwise, write to us and we will investigate. You also have the right to lodge a complaint with your local supervisory authority.

International transfers and retention

We operate no database and transfer no personal data across borders. Your measurements never leave your device except, at your choice, to your own iCloud, where Apple determines the storage location under its own policy. Retention of your entries is entirely under your control and lasts until you delete them.

Security

Data on your device is protected by iOS file protection and your device passcode, Face ID or Touch ID. This site is served over HTTPS only. We hold no user data, so there is no central store to breach — but no method of electronic storage is perfectly secure, and a lost or unlocked device exposes the diary to whoever holds it.

Changes

If a future version of the app collects anything, this policy will be updated before that version ships, the change will be described here with a new version number and date, and — where the law requires it — we will ask for your consent in the app rather than relying on this page alone.

Contact

FaceyIT FZ-LLC · Compass Building, Al Shohada Road, Street C – Al Hamra Area, MQ7P+XG, Ras Al Khaimah, United Arab Emirates · support@glucoconvert.app